Location: BTM Layout, Bangalore
Job Type: Full-Time (6 Days Working)
Contract Duration: Permanent
Relocation: Required (Candidates from TN, KA, AP, KL & PAN India preferred)
Role Overview:
We are hiring Customer Care Executives for a reputed BPO organization in Bangalore. The selected candidates will be responsible for handling inbound and outbound customer calls in regional South Indian languages. This is a full-time, voice process role with opportunities for long-term career growth.
Key Responsibilities:
- Handle customer inquiries via calls professionally and efficiently
- Provide accurate information about services and resolve complaints
- Maintain a high level of customer satisfaction
- Escalate unresolved issues to appropriate departments
- Adhere to process guidelines and quality standards
Eligibility Criteria:
- Qualification: Diploma / Any Graduate / Postgraduate / BCA / B.Tech
- Experience: Freshers and experienced candidates are welcome
- Languages Required: Proficiency in Kannada, Tamil, Telugu, or Malayalam
- Age Limit: 18–30 years
- Relocation: Mandatory for outstation candidates
Number of Openings:
Job Details:
- Shift: Day Shift
- Working Days: 6 Days per Week
- Salary: ₹16,000 (Take-Home)
- Location: BTM Layout, Bangalore
Skills Required:
- Excellent verbal communication in any one of the listed South Indian languages
- Basic computer skills and typing proficiency
- Customer-oriented mindset
- Ability to work under pressure and handle high call volumes
Benefits:
- Fixed day shift with a supportive work environment
- Structured training and onboarding
- Opportunity for internal promotions and growth
