Company Name: DATAMARK BPO
Job Role: Process Associate – Logistics/Mortgage
Location: Chennai, Tamil Nadu
Process Type: Non-Voice
Experience Required: 0–2 Years
Shift Details: US Night Shift
Required Skills: US Logistics, Mortgage Data Processing
Job Description
DATAMARK BPO is looking for detail-oriented and motivated candidates for the position of Process Associate – Logistics/Mortgage in Chennai. The role involves handling back-office operations, processing business documents, updating records, and maintaining accurate information in internal systems. Depending on the assigned process, candidates may work on US logistics documentation or mortgage-related data processing while following established procedures and quality standards.
This opportunity is suitable for freshers and candidates with up to two years of experience who have good computer skills, strong attention to detail, and the ability to work with structured data. Candidates should be comfortable reviewing documents, verifying information, identifying discrepancies, and completing assigned tasks within deadlines. Willingness to work US night shifts is essential for supporting international business operations.
Key Responsibilities
- Process logistics or mortgage-related documents according to assigned workflow requirements.
- Review incoming documents and verify the accuracy of the information provided.
- Enter, update, and maintain records in internal databases and processing systems.
- Identify missing information, inconsistencies, and data-entry errors.
- Perform document classification, data validation, and record maintenance.
- Follow standard operating procedures and client-specific processing guidelines.
- Maintain confidentiality when handling business and financial documents.
- Complete assigned tasks within established turnaround times.
- Escalate exceptions and processing discrepancies to the appropriate team.
- Meet productivity, accuracy, and quality targets.
Required Skills
- Basic understanding of US logistics or mortgage data processing.
- Good data-entry and document-handling skills.
- Strong attention to detail and accuracy.
- Basic computer knowledge and familiarity with office applications.
- Ability to review and interpret information from business documents.
- Good organizational and time-management skills.
- Ability to follow instructions and standard operating procedures.
- Willingness to work US night shifts.
Eligibility Criteria
- Freshers and candidates with 0–2 years of experience may apply.
- Basic computer proficiency is required.
- Experience in logistics documentation, mortgage processing, or back-office operations is an advantage.
- Candidates should have good attention to detail and data-handling abilities.
- Willingness to work night shifts from the Chennai location is required.
Job Details
Department: Business Process Operations
Functional Area: Logistics / Mortgage Operations
Process: Non-Voice / Back Office
Experience Level: Entry-Level
Work Location: Chennai, Tamil Nadu
Shift: US Night Shift
