Process Associate(US E-commerce Catalog Management)

Location : Palarivattom , Kochi

Shift Timings : Night Shift (7:00 PM -4:00 AM)

Qualifications : Any Graduate

Key Skills : MS Excel (VLOOKUP, HLOOKUP),Online Research,E-commerce catalog

Roles and Responsibilities :

1. Use MS Excel to organize, update, and maintain large volumes of product data.
2. Use the VLOOKUP function to retrieve product details such as product names, prices, SKUs, and descriptions from tables.
3. Use the HLOOKUP function to retrieve information from horizontally arranged datasets.
4. Compare data across multiple spreadsheets and identify missing or mismatched information.
5. Use sorting, filtering, and basic formulas to validate product data.
6. Remove duplicate records and correct data entry errors.
7. Maintain accurate product inventory, pricing, and catalog records.
8. Prepare daily, weekly, or monthly reports as required.

Online Research

Roles and Responsibilities:

1. Conduct online research using search engines and official product websites.
2. Collect product information, including product names, specifications, features, prices, and dimensions.
3. Verify product information using reliable sources.
4. Research competitor products and compare their features and pricing.
5. Identify accurate product images, descriptions, and technical specifications.
6. Gather information from manufacturer websites and authorized seller pages.
7. Cross-check collected information to avoid errors and duplication.
8. Organize research findings in Excel spreadsheets and maintain proper records.

E-commerce Catalog Management

Roles and Responsibilities:

1. Create, upload, update, and maintain product listings on e-commerce websites.
2. Prepare product titles, descriptions, specifications, features, and pricing details.
3. Categorize products correctly and assign product identification numbers (SKUs).
4. Upload product images and ensure they match the correct products.
5. Conduct competitor research to compare product prices, features, and market trends.
6. Update product information, prices, and descriptions based on business requirements.
7. Check product listings for missing information, duplicate entries, and incorrect data.
8. Use Excel spreadsheets to manage bulk product uploads and catalog updates.
9. Ensure product information follows the relevant marketplace guidelines.
10. Coordinate with marketing, sales, and design teams to collect product information and images.
11. Perform regular catalog audits to maintain data accuracy and consistency.
12. Support product launches and ensure new products are listed correctly.