Key Responsibilities:
- Handle customer inquiries and resolve issues from international clients via phone, email, and chat.
- Provide accurate product, service, and policy information to customers.
- Ensure professional, clear, and empathetic communication across diverse cultural contexts and time zones.
- Maintain service quality and adhere to process SLAs.
- Use CRM tools and systems effectively for case handling.
- Demonstrate adaptability in addressing different customer concerns.
Key Requirements:
- Education: Undergraduates / Any Graduate
Experience: Freshers and Experienced candidates (as per role requirement)
