Company Name: Doctor Visit Home Care & VeCura Wellness
Category: Customer Service / Telecalling / Healthcare Support
Job Description
We are looking for a confident and enthusiastic Telecaller to connect with customers, explain the company’s healthcare and wellness services, and provide information over phone calls. The candidate will be responsible for handling incoming and outgoing calls, understanding customer requirements, and guiding interested customers towards the appropriate services.
Key Responsibilities
- Make outbound calls to prospective and existing customers.
- Handle incoming calls and respond to customer enquiries.
- Explain healthcare and wellness services clearly over the phone.
- Understand customer needs and provide relevant information.
- Follow up with interested customers and maintain regular communication.
- Maintain call records and update customer details.
- Transfer complex enquiries to the concerned team when required.
- Maintain a polite and professional approach during every interaction.
Required Skills
- Good telecalling and telephone communication skills.
- Ability to communicate clearly and confidently.
- Customer handling and follow-up skills.
- Basic computer knowledge and data entry skills.
- Patience and a positive attitude while speaking with customers.
Eligibility
- Freshers and experienced candidates can apply.
- Basic computer knowledge is preferred.
- Good verbal communication skills are required.
Key Skills: Telecalling, Outbound Calling, Inbound Calling, Customer Communication, Customer Follow-up.
